Welcome to ilulu ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ilulubymaya.com (the "Site") or use our services.
 

Information We Collect

We collect the following types of information:

Personal Information:

• Name

• Email address

• Postal address

• Phone number

Device Information:

• IP address

• Browser type

• Operating system

• Time zone

• Cookies and similar technologies

Usage Information:

• Pages visited

• Products viewed

• Referral sources

• Interaction with the Site
  
   

How We Collect Information

We collect information through:

• Direct input when you make a purchase or create an account

• Automated technologies like cookies and log files

• Third-party sources
  
   

Use of Your Information

We use your information to:

• Process orders

• Provide customer support

• Improve our Site and services

• Send promotional communications (with your consent)

• Comply with legal obligations
   

Legal Basis for Processing (EU Users)

For users in the European Union, we process your data based on:

• Performance of a contract

• Legitimate interests

• Your consent

• Legal obligations
   

Data Sharing and Disclosure

We may share your information with:

• Service providers

• Legal authorities when required by law

• Successor entities in case of a business transfer

We do not sell your personal information.
 

International Data Transfers

Your data may be transferred to countries outside India and the EU. We ensure appropriate safeguards are in place for such transfers.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Erase your data

• Restrict or object to processing

• Data portability

• Withdraw consent

To exercise these rights, please contact us using the information in the "Contact Us" section.
 

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.
 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
 

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings.
 

Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect data from children under 18.
 

Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by posting a notice on our Site.

Specific Provisions for Indian Users

In compliance with the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

• We collect and process your sensitive personal data or information (SPDI) with your consent.

• You have the right to review and correct your SPDI.

• We implement reasonable security practices to protect your SPDI.

• We may disclose your SPDI to government agencies for legal purposes.

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Additional Information for EU Users

In compliance with the General Data Protection Regulation (GDPR):

• Our Data Protection Officer can be contacted at [DPO email].

• You have the right to lodge a complaint with a supervisory authority.

• We will notify you of data breaches as required by law.
   

By using our Site, you acknowledge that you have read and understood this Privacy Policy.